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Enquiry Form

Our Commitment

We at Cappagh are committed to providing the best possible service. We welcome your compliments, complaints and suggestions as part of our commitment to provide a service which continually improves and exceeds expectations.

We need to know when we have done things well, when things are not right or when you have a suggestion, so we can continue to improve the services we provide. We will handle all complaints fairly and in a timely manner. We will also pass on all compliments to relevant staff.

We will thoroughly and fairly investigate all complaints. If we donít agree with your complaint, we will tell you and explain how you can take the matter further if you are not satisfied with our response.

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Selected Case Study

Through our joint venture, Cappagh Browne JV, we undertake a significant clean water repairs and maintenance contract for Thames Water Utilities as part of their AMP5 delivery programme. Under the contract, we are responsible for the repair and maintenance of clean water assets including water mains, communication pipes, valves, hydrants and chambers.

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